Award-Winning Training That Supports Your Work

Recognized for excellence in learning design, professional practice, and real-world impact.

We are proud to share that the NSCDA has been recognized internationally for our Case Management Certificate Training. The program has been selected as a 2026 ATD Excellence in Practice Award winner, recognizing learning programs that demonstrate strong instructional design, measurable impact, and real-world results.

For many, case management is part of everyday work. Whether you support clients through employment services, career development, community programs, or complex life transitions, strong case management skills help create more consistent, client-centred support.

Since 2018, hundreds of Career Development Professionals have completed the training. The course was developed to strengthen professional practice, improve consistency in service delivery, and support better client outcomes across the sector.

This recognition also builds on the program’s earlier international success as a Bronze Winner at the Learning Technologies Awards in London in 2025, highlighting the quality and impact of the training.

The Case Management Certificate Training is designed for career practitioners, career counsellors, case managers, job developers, and others supporting clients in career and employment services. The training is available fully online in both English and French.

The self-paced online program includes eight modules focused on practical, real-world skills. The course combines online learning, reflection activities, assignments, and practical application. Most participants complete the program within approximately six months, although learners can move at their own pace.

NSCDA also offers a Case Management Supervision training program in both English and French for supervisors, team leads, managers, and experienced practitioners looking to strengthen leadership and supervisory skills within career and employment services. This program focuses on communication, team support, conflict management, diversity and inclusion, needs assessment, and overseeing effective case management practices to support strong client outcomes and consistent service delivery. You can learn more about the course here: Case Management Supervision or Supervision de la gestion des cas.

Why Take the Training

Participants often tell us the course helps them feel more confident and consistent in their work. It provides opportunities to:

• Refresh professional skills
• Strengthen case management practice
• Learn practical tools that can be used immediately
• Reflect on current approaches and build new strategies
• Connect learning directly to client outcomes

The training was developed specifically for the realities of career and employment practice and continues to evolve alongside the sector's needs.

To celebrate this recognition, reduced pricing is currently available for the Case Management Certificate Training.

$936 for NSCDA members | $1,170 for non-members **Additional member discounts may apply depending on your membership type. Log in to the NSCDA HUB to view your available pricing and discounts.

Invoicing options are available for both individuals and groups. If your organization would like to arrange invoicing, group registration, or bundled enrollments, please contact cmarshall@nscda.ca.

You can learn more about the course through the Case Management Certificate or Gestion De Cas . Simply log in to the NSCDA HUB and add the course to your account through the online store.

The trusted voice for the career development community since the late 1990s. Offering professional certification, training based on competencies, special membership benefits, and opportunities to get involved in research, networking, and advocacy.