Build Your Case Management Skills – Award-Winning Training

Did you know that NSCDA offers a specialized Case Management course designed specifically for career development professionals?

This award-winning online training helps you build the practical skills needed to support clients effectively—whether you’re new to case management or looking to strengthen your current practice. You’ll explore key topics such as communication strategies, needs assessments, case documentation, and approaches that support positive client outcomes.

We’re also proud to share that this course is a Bronze Award winner at the Learning Technologies Awards (UK), recognized internationally for its quality and real-world impact in the public and non-profit sector.

The course is offered as an Assessed Learning Microcredential, providing structured learning with assessment to help you demonstrate and apply your skills with confidence.

Why take this course?

• Earn professional recognition - Strengthen your credibility with specialized training designed for today’s career and employment service professionals.
• Develop real-world skills - Build practical tools you can use right away, including communication strategies, needs assessments, and case writing.
• Strengthen client outcomes - Gain the confidence and techniques to support clients more effectively and enhance the services you deliver. 

If you’re looking to strengthen your case management practice and add a recognized credential to your professional development, this course is a great place to start.

How to start learning:

1. Visit www.nscda.ca and click on 'HUB Login'. Log in using your email address
2. Visit the training catalogue. Add the course(s) to your account and proceed to your cart
3. Access training added to your account. After completing your selections, click the training button on the main page (dashboard) to go to courses (Learning plans) assigned to your account.
4. Find your Courses/learning plans. Go to Courses in the side menu and then click My Learning Plans. You’ll see all your courses organized by learning plans.
5. Select your course and start learning! Select a learning plan and click Start to begin your training. (Don’t forget to complete the Learner’s Agreement and use the “Update” button to save your progress.)

Need a step-by-step guide?

Let us know if you have questions or need help getting registered!

The trusted voice for the career development community since the late 1990s. Offering professional certification, training based on competencies, special membership benefits, and opportunities to get involved in research, networking, and advocacy.