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From the Field – A Podcast by the NSCDA

We’re back with a new episode of From the Field—our bite-sized podcast designed to spark big ideas in career development, workforce trends, and the future of work.

Each episode is under 15 minutes, so you can tune in between meetings, on a coffee break, or on your commute.

Episode 3: The Science and Practice of Empathy

In this conversation, NSCDA’s Mitchell Tempro sits down with Dr. Cindy Hamon-Hill, research psychologist and neuroimaging lab manager at Dalhousie University. Together, they dig into empathy as more than just “understanding someone’s feelings.”

You’ll hear:

• Why empathy is central to building trust in client relationships
• How empathy can be recognized, adjusted, and applied in real time
• The role empathy plays in strengthening connections and leading with emotional intelligence

Listen now: From the Field Podcast

New Learning Opportunity: The ARC of Empathy Course

This episode connects directly with our newest online course: The ARC of Empathy.

This eight-module, self-paced program explores empathy as a dynamic, practical skill that strengthens communication and client relationships. With neuroscience insights, reflection tools, and real-world strategies, it’s designed to help you bring empathy to life in your everyday practice.

Course length: ~3 hours | Format: Self-paced, online
    ♦  Learn more about The ARC of Empathy

Why this matters
Whether you’re looking to improve listening, build trust, or navigate tough conversations, empathy is one of the most powerful tools in your practice. Between the podcast and the new course, this is your chance to take a closer look at how empathy shapes the work we do every day.