Navigating Challenging Working Relationships with Clients
Skills to be Developed
- Listening
- Problem solving
- Conflict management
- Situational awareness
- Leadership
- Collaboration
Cost
- Included with NSCDA membership.
- Not available to non-members.
Learning Opportunity
At the end of this learning plan, you will be able to:
- Identify the challenges of working relationships.
- Build trust with clients.
- Understand how to work through challenging situations.
- Make use of debriefing techniques after a challenging situation.
Course Structure
- This learning plan consists of one online, self-paced course.
- It will take approximately 20 minutes to complete.