All organizations have a human component, frequently the most complex system to navigate. The human dynamics component of every business runs through every department, every boardroom, and every production floor.

This course explains the important role social media has in career development, recommends best practices when coaching clients in social media, and outlines the most effective social media platforms.

In this course, we will explore the various types of challenging relationships you may encounter with clients or may already have encountered in your role and how to work with these clients to achieve a successful employment outcome.

Over the past years, practitioners have consistently identified gaps in training and education in the area of Labour Market Information (LMI) for Career Development Practitioners. This guide and training materials have been created to address some of those gaps.

Build your knowledge of preparing and enabling your clients to utilize effective job search skills and strategies. Equip yourself with Labour Market Information to support your clients’ positive career and employment outcomes.

This learning plan is designed to be the go-to resource for accessing information about the available programs...

Research shows that a positive relationship is most consistently associated with positive outcomes in the human services field. To build a strong working alliance, it is imperative to develop rapport. Rapport suggests that people connect in a positive and healthy way. This course provides an overview of building a working alliance and its elements.

As career and employment services evolve, the case manager's role is emerging as a distinct specialization. Case Management Training has been developed by the Nova Scotia Career Development Association in response to this emerging need.