Build the specialized skills needed to be an effective case manager and key contributor to client success.
As career and employment services evolve, the role of case manager is emerging as a distinct specialization. The Case Management Training has been developed by the Nova Scotia Career Development Association in response to this emerging need.
Level 1 Assessment
Skills to be Developed:
Developing Working Alliance
Difficult Clients & Saying No
The purpose of the training is to enhance professional practice and have a positive impact on client outcomes.
Recognition of case management skills and professional practice.
Professional training and feedback.
An opportunity to refresh professional skills and competencies.
An opportunity to develop and practice new skills.
Improved professional practice of case management.
An opportunity to share with and learn from peers.
8 Self-paced modules including PowerPoint presentations as well as reading, reflection and assignments.
Case Management in Career and Employment Services
Communication Skills and Developing a Working Alliance